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Safety recall notice

By Philips

04/30/2018

2-5 min. read

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At a glance

  • Information
  • How do I know if my baby monitor is affected?

Information

Voluntary product recall: Philips Avent Digital Video Baby Monitor (SCD620)

As a precaution, Philips is voluntarily recalling all seven Digital Video Baby monitor models in the SCD620 series, produced between January 2016 and March 2018. The products that might be affected are:

SCD620/79

SCD620/78

SCD620/93

SCD620/52

SCD620/26

SCD620/05

SCD620/01

In very rare cases, the battery in the parent unit can overheat while plugged into the electrical connection. This poses a potential fire hazard.

To check if your product is affected click here.

The affected batches:

SCD620

How do I know if my baby monitor is affected?

To confirm if your baby monitor is affected, please follow these two steps:


1. Identify the Product Type Number SCD620 on the product. This can be found printed on the bottom of the parent unit of the baby monitor.

2. Identify the Serial Number on the product. The serial number starts with TM followed by a number and letter. The serial number can be found on a sticker printed on the bottom of parent unit.

Affected devices are, serial numbers that start with the following 4 digits:

  • TM5AYYWWXXXXXX
  • TM5BYYWWXXXXXX
  • TM5CYYWWXXXXXX


If your product is affected, it is important that you stop using the baby monitor.

  • Please reach out to your local Consumer Care team to get your baby monitor registered at [+971 6517 8729]. Make sure to have your device serial number available when you call.
  • This voluntary recall underlines Philips’ commitment to the highest standards of quality and reliability.

If your product is not affected, you do not need to take any further action. We want to reassure you that the product you have at hand is not impacted by the recall.

  • We thank you for your co-operation and apologize for any inconvenience caused.

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